FAQ (Frequently asked questions) for:
Solway's Freeware Internet TV and Radio Player

Q: Why do some channels fail to work?
A:

1. Ensure that you are connected to the Internet.
2. If you are having problems such as no video or audio, then be sure you have installed the latest versions of Microsoft Media Player and RealPlayer
3. Make sure your version of Solway's Internet TV and RadioPlayer is the latest.
4. Live television depends on the origin of the broadcast and not on the software that displays them. Some stations can be off line temporarily or with too many connections. If you are receiving error messages on certain station try again after some minutes or select other station.

Q: Why is the image quality poor and jittery?
A: The image quality and continuity depends on where the signal is produced. In fact, there are many reasons for poor signal quality or no signal at all: high traffic, low bandwidth streams, or a slow internet connection. If you have problems tuning a TV Channel or radio station, try again after some minutes or select other station

Q: Why is no audio recorded?
A: Via the edit menu, bring up the "Recording Mixer", and make sure that "Wave/MP3" is selected, and the volume is on maximum. Then bring up the "Playback Mixer" and make sure that the volume is set at least to half way. While recording, you should see movement in the oscilloscope, next to the record button.

Q: Why are audio recordings of low quality?
A: Firstly, make sure you are recording using a high bitrate format. And secondly, make sure that your recording volume is not too high. You may need to lower the recording or playback volume for the Wave/MP3 stream. Look at the oscilloscope, next to the record button, while recording to see that the waveform does not extend too close to edges.

Q: How to exit Full Screen mode?
A: To exit Full Screen mode, use the [ESC] ("escape") key on your keyboard or double click left mouse button.

Q: Software requirements.
A: There are two programs that you must have for full functionality.:

Microsoft Media Player 7 or higher
RealPlayer 6 or higher

If your computer doesn't have one or more of these then you will be limited in which streams you can play.

 

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Solway's Internet TV and Radio Home Page

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